Too Sweet For Words
Let go of every idea you’ve ever had of what a candy store is. Yes, even those candy bins… let ‘em go! Now close your eyes. Tap your heels three times. And find yourself at the most magical, most indescribable, most unexpected, most big, most fun, most unlike-anything-you’ve-ever-seen-or-experienced-before candy ride of your life. Smack dab in the center of the world’s capital of entertainment: Hollywood. Candy? Entertainment? Together, at last? No, silly, they’ve always been together! We’re just going to show you how, in ways you’ve never imagined. And in a space you never could’ve dream of cuz it’s, well, let’s just say you have to see it to believe it. And don’t even get us started on what it’s filled with (one teaser of many attractions: a real Ferrari that has gumballs racing through 700 feet of track above it. Oh yes, we did just say that!).
Welcome to Sweet! Hollywood.
It’s a sweet ride.
Hours of Operation
- I’ve experienced Sweet! in person. How do I buy more of what I bought in your Hollywood store online?
- I’m looking for a unique candy gift. Any ideas?
- Do you have gift cards?
- How much does shipping cost?
- Do you ship internationally?
- Do you take phone orders?
- Will Sweet! offer gift wrapping?
- What type of payment does your website take?
- I received the wrong merchandise. Now what?
- I’d like to make an exchange. Now what?
- Can I return or exchange merchandise to your Hollywood store location?
- Can I create an account when I place my enormous order?
- Is there a human who can help me place my order?
- You seem kind of shady; can I pay over the phone versus online?
- How can I contact you?
- Can I place an order using Siri?
- Can I hold a private event at Sweet?
- Does Sweet! offer corporate gifts or party favors?
- Is Sweet! hiring?
- Why is your website sweetlosangeles.com and not sweethollywood.com?
- How could you confound us?
- Who is Sweet! endorsing for president?
What the Sweet??
I’ve experienced Sweet! in person. How do I buy more of what I bought in your Hollywood store online?
Sweet things come to those who wait. Keep checking back as we’ll be updating our online inventory on a regular basis. Better yet, come back and visit us in Hollywood. Bet we’ll have more surprises waiting for you (and you know what we’re talking about…).
I’m looking for a unique candy gift. Any ideas?
Two words – customized candy:
The Sticky boutique can handcraft gorgeous, colorful hard candies with your name, logo or message straight through the candy middle (good luck trying to figure out how they do it!). Sticky candy is perfect for special occasions, events, corporate promotions or secret admirers.
- Chocolate Lab
Build your own chocolate bar with a customized wrapper or print chocolate buttons (similar to M&M’s®) with your photo. Fancy your name on a chocolate Hollywood star, much like those seen on the Hollywood Walk of Fame? We can do that! Or inscribe a friend’s name on a custom candy California license plate. Looking for more ways to wow? Create a love letter, in your own writing, on a chocolate postcard. Now that’s amore!
Please keep in mind that personalized products are not returnable or exchangeable and can only be ordered in-store at the current time.
Do you have gift cards?
Excellent question! Yes! Sweet! Hollywood Gift Cards are purchasable in-store for friends… relatives… significant others… strangers… pets… anyone back home with whom you want to share the sweet love (and we have a lot of that to spread around.) Please see a Candy Consultant in-store for further info regarding gift card purchase.
Ship Ship Away
How much does shipping cost?
At the present time, shipping charges vary depending on the number of items you order and the survival of snail mail. Currently we only ship orders via UPS and your (what-we-believe-are-very-reasonable) shipping costs will be the actual reduce negotiated rate (based on weight and size).
Do you ship internationally?
Sweet! does not ship internationally at this time. Swim the oceans, canoe the straits, climb the mountains, race across the datelines… do whatever you have to… just get yer international beautiful selves to Hollywood and visit us in person ASAP!
Do you take phone orders?
Will Sweet! offer gift wrapping?
Gift-wrapping makes Sweet! gifts sweeter! We will select from our coordinating papers, boxes, bags and ribbon to make your gift into eye-candy. Gift-wrap prices range from $2.99 to $5.99 per item, depending on size. Extremely large items are not eligible for gift-wrap; if this is the case, it will be noted on the item’s detail page.
Tedious Details We All Have to Deal With
What type of payment does your website take?
Sweet! accepts Visa, MasterCard, American Express, Discover Card, debit cards with the Visa or Mastercard logo, and the Sweet! Hollywood Gift Card. Gold bullion, precious gems and first borns are currently under consideration for acceptable forms of future trade. And for those of you still stuck in the 1900s, personal checks are not accepted with the exception of Traveler’s Checks used in-store by our visiting foreign friends.
I received the wrong merchandise. Now what?
Please double check your order based on your email confirmation. If you are certain we shipped the wrong order (oops!), simply contact us at firstname.lastname@example.org and we will immediately rectify your order.
I’d like to make an exchange. Now what?
For non-edible items that have not been worn or used, please sweet talk us at email@example.com and we will rectify your order.
Can I return or exchange merchandise to your Hollywood store location?
Yes, we’d love to see you! Returns and exchanges of unused/unopened merchandise must be made within 14 days of purchase, be accompanied by proof of purchase, and be in sellable condition. We will reimburse you for the full purchase minus shipping costs. (Please note, however, that the sale of any consumable or perishable product, seasonal item or clearance item is final—as in, no exceptions—sorry!). No promises, though, that if you come back to the store to make a merch return, you won’t be tempted to, um, make another purchase or play a candy game… we take no responsibility for your candy actions while on-store premises.
Can I Take Your Order?
Can I create an account when I place my enormous order?
At Sweet!, we want you to do whatever makes you happy! By creating an account with Sweet!, you’ll be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account, and more. Do it!
Is there a human who can help me place my order?
How can I contact you?
If you’d like to reach out and touch someone with inquiries about our candy or merchandise, ordering, shipping, tracking, payments, or questions such as ‘Why does E = MC2?’, give our Customer Dissatisfaction Department a ring at (323) 462-3111. Or contact us at firstname.lastname@example.org
Can I place an order using Siri?
We don’t know. Ask Siri.
Miss Allay Kneeus
Can I hold a private event at Sweet?
Sweet! is the perfect party pad for sweet celebrations of all sizes! To start planning your kiddie’s birthday (or any birthday), wedding, premiere, charity fundraiser, bridal shower, divorce, Bar or Bat Mitzvah, quinceanera, wake, doggy soiree, 2012 gloom and doom bunker bash, coming out party, or event of your choosing, please contact Jonathan Clough at email@example.com for details. Or call (323) 462-2072.
Does Sweet! offer corporate gifts or party favors?
My, how we do! Look no further than Sweet! for creative and unique corporate gifts and party favors. We can customize our sweet delights with pictures, including company logos, names and messages. Please contact Jonathan Clough at firstname.lastname@example.org for ideas and details.
Is Sweet! hiring?
Yes! We offer competitive wages and are always on the lookout for friendly, creative and customer service-oriented individuals to join our growing team of Candy Consultants. Fluency in more than one language is ideal. If you have something sweet to offer, please email your resume to email@example.com.
Why is your website sweetlosangeles.com and not sweethollywood.com?
Because it makes more sense that a cupcake company in England called Sweet Hollywood would own the domain name “sweethollywood.com,” doncha think? See what we mean? Cupcakes in England. Yet it’s called Sweet Hollywood. Get it? Yeah, we don’t either. But they got there first so whadayagonnado?
How could I confound you?
Ask us to alphabetize a bag of M&M’s®.
Who is Sweet! endorsing for president?
His initials are W.W.
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